Over our 27-year history, Data Connection has been phenomenally successful in recruiting and retaining highly talented engineers, as well as product managers, sales professionals and marketing managers, to deliver best-in-breed products and services for our customers. Our investment in training and tight project management ensures that we consistently deliver on time and meet the quality standards expected.
Because of the depth of expertise we have developed across all the divisions of Data Connection, including MetaSwitch, our engineers are recognised as industry-wide experts in their fields. These same experts continuously support our customers from the initial planning and integration phases all the way through many years of successful deployment – a model that no other supplier can offer. Our product management and marketing functions help drive our successful solutions and lead the market in these technologies.
We constantly improve our level of expertise through recruitment, training and sharing information:
- We are privileged to attract and recruit the most talented individuals. For careers at Data Connection, please see our Careers pages.
- We invest heavily in people training. For example, 25% of a manager's time is dedicated to training a new employee in their first year. This ensures that the entire organization follows consistent engineering processes that are fundamental to quality.
- Our understanding of next generation networking and IMS is broadened by sharing knowledge between groups where our divisions provide products across the entire network. Our retention of expertise allows us to take a leading role in standards bodies and help our customers to understand how IMS affects them.
We now have more than 450 employees, of whom over 200 are engineering staff, reflecting the technology-led nature of our business.
We have never reduced headcount, and among our professional staff we boast
- an average length of service of 8 years
- a staff turnover rate of just 3%.
This high retention rate is due to our employee focus, which is a result of our ownership structure, and profit distribution. Data Connection's employees consider it a great place to work, as evidenced by the awards we have received.
Any group of good engineers will be enthusiastic about producing good results. At Data Connection our engineering teams are also zealous in their pursuit of quality. Engineers frequently transfer between R&D and customer support, ensuring that products are built with genuine customer needs at their core.